Microsoft 365: Email upgrades begin January 5

Hello all,

The email below from Beth Chancellor is very important. This is regarding our email here at MU. Our email is moving to Exchange Online (Microsoft 365) beginning January 5th. You will see some simple steps to follow below when your account has been upgraded. 

If you are using the Outlook application on your desktop or laptop device, when your account has been upgraded, you will receive a pop-up message that says, “The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook.”
After quitting and restarting the program, you may be required to re-enter your credentials.
You may also be prompted to recreate your mail profile on your mobile device. 

Regarding #3 on your mobile device, it will be best to delete your MU account off of your mobile device and add it back. We also recommend using the Microsoft Outlook app on your mobile device now. It will be the best experience for using email here at MU. You can download it for free on the Apple Store or Google Store.

Remember, when signing into any M365 products you will use your @umsystem.edu email address not the @missouri.edu one.

If you run into any issues you can always contact the help desk at 573-882-5000 or LAPS at 573-884-3333.

Thanks,

Seth Lammers

Senior Manager, Information Technology lammersst@missouri.edu

Beginning in January, university emails will be upgraded to a more secure cloud environment

Dear faculty and staff,
 
As part of the university’s work to protect sensitive information, we are adding additional measures to keep our network safe from threats that may come through your email. Beginning January 5, 2021, university emails will be incrementally upgraded to a more secure cloud environment. If you are using the Outlook application on your desktop or mobile device, when your account has been upgraded:

1.You will receive a pop-up message that says, “The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook.”

2.After quitting and restarting the program, you may be required to re-enter your credentials.
3.You may also be prompted to recreate your mail profile on your mobile device.

After completing these steps, your email should function as it normally would. Over the next year, you’ll hear more about the enhanced security measures that are being implemented to protect our network from threats. While these steps will make our institutional data more secure, it’s still essential that you follow best practices when managing your university inbox:  

•Use your university email for business purposes only.
•Eliminate sensitive data from your email, appropriately and safely file correspondence you need to maintain and delete old or irrelevant items.
•Do not use your university password on non-university systems.

More information about the status of security measures is available on our data security updates webpage. This page will be updated as new policies, procedures and tools are developed and implemented. You will also receive additional information on cloud-based email closer to the date you are scheduled to move.

Keeping sensitive information secure is not only a personal responsibility, but a critical part of your job responsibilities, too. Thank you for supporting this and other protective policies that help keep institutional information safe. If you need support as you configure your email client or connect to your mailbox after migration, please contact the appropriate Help Desk or access our self-service resources.
 
Sincerely,
 
Beth Chancellor
Vice President for Information Technology, UM System
Chief Information Officer, MU