Dear Professional Staff,
Technology is important in our daily lives. We want to keep our community informed of changes and proactive measures that are occurring in our IT infrastructure. Here are some important things for you to know.
- To strengthen our security against hackers, ransomware, and other maliciousness, we’ve adopted a multi-layered plan to protect Faculty/Staff/Student computers and accounts. Initially, these changes include some modifications to authentication and computing device security settings. Specifically, Multi-Factor of “MFA” Authentication has been enabled on webmail and enhanced malware detection/prevention has been enabled on Windows Desktops/Laptops. If you have problems related to these changes, IT staff have been advised on how to identify and remediate them.
Increasing self-service resources available to you
- One of these self-service tools is called the Software Center which appears on your Mac or Windows systems. Software Center allows you to install approved software and operating system updates when it is convenient for you. We will continue to add new software versions after they are tested and approved in the future. Look for Software Center as a shortcut on your desktop.
Keeping up with Microsoft Windows operating system changes
- Windows 7, which has been around since 2009, is coming to the end of its life on January 14, 2020. All IT professionals have been working with users over the last year to upgrade these systems. Thanks for working with us as we continue to eliminate Windows 7 and keep our environment up to date and secure.
- Microsoft releases a new Windows 10 version twice a year. The latest tested and approved version is 1903 which will be added to the Operating Systems section of Software Center December 9, 2019. You may install this OS update at your convenience.
If your Windows 10 OS is not up to date, you will start receiving pop up reminders to update in December and January. If you have not installed the update by January 27th it will automatically be installed for you starting at 5pm that day.
Thank you for your attention to these changes. As always, if you need technical support, please use the following resources:
- LAPS – firstname.lastname@example.org or 573-884-3333
- DoIT Help Desk – 573-882-5000